Posts Tagged ‘consumers’
Kenya: KDN has cut Internet connection rates by 90% due to cheaper international capacity prices
The infrastructure merchant firm’s marketing manager, Vincent Wang’ombe, said the decision was taken after successful capacity trials with Seacom’s fibre optic submarine cable.
“We are slashing down the prices by 90 per cent on our Internet and international connectivity. The submarine cable is a very efficient and economical medium and we would like to pass these benefits to our clients,” he said.
He said Kenya Data Network would offer free internet on its Butterfly network and DSL services from yesterday up to Saturday to its clients.
Mr Wang’ombe said video streaming is faster and efficient, which enabled the consumers to view it in real time, instead of previously when they had to wait for it to buffer before viewing it.
“With the roll-out of the digital villages and our fibre optic cable network it will not only bridge the digital divide but also ensure that whether our client is in the city or rural areas, they will enjoy same quality and speed of internet connectivity,” he said.
He said the faster connection at reduced prices will open up new financial streams in web advertising and promotion of local content in voice, video and data services.
Kenya: Eassy claims prices will not fall yet, due to the uncompetitive market structure
The East African Submarine System says pricing for internet and voice services should fall by at least 70 per cent.
Kenya’s third fibre optic operator, the East Africa Submarine System (EASSy), on Thursday upped the ante in the ongoing internet pricing debate by accusing its rivals of deliberately denying consumers the benefits of broadband connection through exorbitant pricing.
The company, whose fibre optic cable is expected to land at the Kenyan coast in June next year, termed Kenya’s internet market as an oligopoly that lacks competitive pressure that would yield better pricing.
Chris Wood, the chief executive of WIOCC, the largest shareholder in EASSy, said that with the landing of the fibre optic cables, the cost of internet and voice service should drop by a margin of at least 70 per cent.
“The current argument that prices will only fall by 20 per cent is baseless as it does not recognise the value of competition in the market,” Mr Wood said.
An oligopoly is a market dominated by a few players acting in concert to foster self interest. Kenyans have been vigorously debating internet pricing since two fibre optic cables landed at the coast in the past four weeks.
The debate is informed by the high expectations that the landing of the cables would offer consumers access to high speed internet and significantly reduce prices.
Since the landing of the two cables however, service providers have maintained that prices will only drop marginally citing the large number of cost items associated with it.
Spur progressMr Wood said Kenya’s internet market is a victim of collusion among service providers to increase their profitability at the expense of public good.
“Were any of the two operators to move close to global pricing, a price would ensure that would bring prices down significantly,” he said.
EASSy says only a developmental rather than commercial approach to the business of information and communication technology would spur progress in countries like Kenya that have some catching up to do in a globalizing world.
EASSy says it would offer a more flexible pricing structure than is currently available from the East African Marine System (TEAMs) and Seacom.
Mr Wood said that his company is already selling an STM1 – a measure of a bundle of bandwith capacity on fibre optic – at $1 million less than its competitors.
“Our STM1 is priced at $2.5 million. We anticipate competition will drive this rate down to $1 million per STM1 sometime next year,” said Mr Wood, with a promise of corresponding drop in consumer prices.
EASSy’s rivals termed Mr Wood’s statement as a self serving excise meant to prevent consumers from sign up to what is available in the market with the false hope that a cheaper alternative is coming.
EASSy is betting on its bank of 12 African telecommunications operators who have committed to buying capacity from its cable for sale to customers at competitive prices.
WIOCC is the investment vehicle for the EASSy cable and owns a 30 per cent stake in the project alongside major national telecommunications operators including Telkom Kenya.
The remaining 70 per cent of EASSy is shared between development agencies and global telecoms operators.
EASSy officials ruled out the possibility of unscrupulous operators taking advantage of their access monopoly to fix prices, saying all operators have committed to maintaining an open access policy as dictated by key investors such as the World Bank.
“We have committed to bringing down prices through open and fair access mode of operation,” said James Wekesa, WIOCC Chief Commercial Officer.
The $263 million EASSy hopes to meet its ready for service date of June 2010 and is currently building its fibre optic cable in readiness for laying beginning next month.
International fibre optic cables are essentially pipes that contain thin strands of fibre that are able to carry high amounts of data quickly across long distances.
They are typically laid along the sea beds that line continents, and provide cheap access to high quality television, high speed internet and clear voice services compared to the more commonly used but unreliable satellite technology used in this region.
EAASy has spent an additional $2 million to secure military support and procure war zone insurance to fend off threats from pirates in the cable’s route.
Avoid piratesIt has also been forced to implement a 400km reroute of its cable in the seas off the Horn of Africa to avoid areas targeted by pirates.
In addition, the project will feature in-built redundancy options which will provide seamless service even if a cable connection is lost.
“Redundancy is a key differentiator between our cable and the other two projects. We have multiple links to various points so that there are no single points of failure on the cable,” said Mr Wood.
First conceptualised in over five years ago, EASSy was the first fibre optic cable project planned for the East African seaboard and hopes to connect 20 African countries using a 10,000 km cable.
Political intrigues have seen its construction lag behind other projects which have since been completed such as Seacom and TEAMs. Both those cables were finalised in the last month.
Winning bidderThe potential and need for a submarine cable along the east coast of Africa became even more evident after May 2004, when South Africa was announced as the winning bidder to host the 2010 FIFA World Cup.
Positive economic growth in sub-Saharan African states between 2004 and 2007, coupled with the great drive by African governments to foster the growth and adoption of ICT in various sectors, further underscored the need for submarine connectivity to meet Africa’s growing need for affordable high-speed international bandwidth.
Mobile: Advertising revenues are escaping the recession, with significant growth
Constrained advertising budgets in the wake of the global economic crisis are forcing companies to think creatively about marketing and aim for greater engagement with consumers, which will increase interest in mobile ad channels, Juniper predicts.
Researchers were careful to put this trend into context, however, noting that mobile advertising will still be a fairly minor part of the overall ad market, accounting for some 1.5% of global spending by 2014. Even major brands that are already investing in mobile ad space remain cautious about cutting spending on other forms of advertising.
“These investments still form only a small proportion of a brand’s total advertising budget,” explained Juniper analyst and report author, Dr. Windsor Holden. “Regardless of mobile’s advantages — its personal nature, the facility for highly targeted advertising — advertisers will not commit more budget until they perceive that the audience for their advertisements has reached a critical mass.”
Mobile Advertising Expected to Buck Downward Trend in Ad Industry
UK: consumers prefer to cut back on dining out than buying broadband, mobile telephony
Customers are looking to save money on communications and media deals but are still willing to pay up for services that enhance the experience, such as digital video recorders and mobile broadband.
Britons are shopping around more, signing long-term contracts in exchange for cheaper payments, and bundling services such as TV, phone and telephony, Ofcom’s Communications Market Report said.
“Despite the recession, people are spending more time watching TV, using their mobile phone or accessing the Internet,” said Ofcom partner Peter Phillips.
“Meanwhile, we are becoming more canny about the way we pay for these services (and) as well as getting better deals we are demanding more control.”
In the first quarter of 2009, 46 percent of consumers took a bundle with two or more services from one operator, such as pay TV groups BSkyB and Virgin Media, up from 39 percent a year earlier.
For mobile phones, some 70 percent of users said they would rather retain their existing handset than upgrade if it meant a cheaper deal.
But the report showed that despite the pressure on spending, consumers were still prepared to pay for services that enhanced the experience, such as digital video recorders, high definition television and mobile broadband.
According to the report, more than a quarter of UK homes had a digital video recorder, while consumers with faster broadband access were also catching up on programs via online catch-up sites.
More than 2 million households had access to a high definition service, according to the report, and 17.6 million HD-ready sets, in nearly 9 million households, have been sold in the UK.
Almost 70 percent of homes took broadband by the end of the first quarter of 2009, up from 58 percent a year ago, while more than one in 10 households had access to mobile broadband.
Of those taking mobile broadband, three quarters also had access to fixed-line broadband, showing the two services can complement each other.
While online, some 19 million Internet users visit Facebook, spending an average of nearly 6 hours per month on the site, although those in the 15 to 24 age group were spending less time on social networking sites in general, down from 55 per cent in the first quarter of 2008 to 50 per cent in 2009.
There were 2.6 million Twitter users by May 2009 — up from 0.1 million on the previous year.
USA: 40% of consumers strongly prefer a single portable device for all applications
This preference has been a driving force behind the fast-growing popularity of smartphones, which often combine voice, data, music, and multimedia functions into a single product, and make it less necessary for the user to carry a laptop.
Just because a device has all the features, however, doesn’t necessarily mean consumers will use them. Consumers who frequently use mobile banking, for example, are still more likely to be interested in a laptop or netbook than a web-ready smartphone.
“Just because technology makes a capability possible doesn’t mean that consumers will value it,” explained DDW managing director, Chip Lister. “The device with the right mix of capabilities delivered at the right price point is going to win in this market.”
That “right mix of capabilities,” without over-developing a product, is exactly what handset, netbook, and laptop manufacturers must strive for.
40% of Americans Prefer Single Mobile Device
see also Data Development Worldwide